About Us

Our Policy is Caring.

At the end of the day, TWFG is a company that cares.

We care about our customers, their customers, their families, and the communities in which they have chosen to build their lives. And we wouldn’t be the company we are today without the caring people who make it possible. Those who come in every day with the hope – the goal – of making a real difference in the lives of the people we protect. We treat you like one of our own.

Because you are.

Our People

Gordy Bunch

Richard “Gordy” Bunch III is the Founder and Chief Executive Officer of TWFG and its associated companies, TWFG General Agency, TWFG Premium Finance Company, and The Woodlands Insurance Company or Twico. Gordy founded TWFG Insurance in 2001 with only $10,000 in capital. After nearly 20 years of continuous growth, TWFG Insurance is now ranked #1 in Texas and Louisiana for personal lines coverage. With over 600 million in written premiums, TWFG Insurance is the 10th largest privately-owned independent insurance provider in the nation, according to Insurance Journal. After his years of entrepreneurial success, Gordy was named the 2015 Ernst & Young Entrepreneur of the Year for the Gulf Coast Region. 

Before founding TWFG Insurance, Gordy served four years of active duty in the United States Coast Guard. During his time in service, Gordy embarked on several deployments, including the Hurricane Andrew Emergency Response Team, Human Trafficking & Drug interdiction, and Search & Rescue. As a veteran, Gordy now serves as the Capital Campaign Chair for the National Coast Guard Museum, charged with preserving the Coast Guard’s history over its 230 years of service to our nation.

Gordy, his wife of 25 years, Michelle, their three amazing sons, and the rest of the TWFG family work together to contribute to many local and national events, charities, and organizations such as the TWFG Gran Fondo for MS, TWFG Muddy Trails Bash for Kids, TX Ironman National Championship, Montgomery County Women’s Center, the Susan G. Komen Breast Cancer Foundation, Toys for Tots, Interfaith of The Woodlands, YMCA, American Heart Association, CASA Child Advocacy, Waterway Arts Council, The Woodlands Christian Academy, Dynamo Soccer, Safe2Save, Abundant Harvest, Breaking Strongholds, and Feeding the Frontlines, just to name a few. As part of his ongoing commitment to service, Gordy also serves as the elected Chairman of The Woodlands Township Board of Directors, where he strives to meet the needs of his community.

Richard “Gordy” Bunch III

Founder & CEO
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Katherine Nolan

Ms. Nolan has over 30 years of experience in the property and casualty insurance industry. She has held senior positions in strategic planning, integration, product management, underwriting, and operations. As the Chief Operating Officer of TWFG, Ms. Nolan is responsible for the company’s day-to-day operations and strategic and operational alignment. Before TWFG, she was President of Affirmative Retail Inc., EVP of Planning and Integration at Affirmative Insurance Holdings, and Senior Vice President of Operations at Bristol West Insurance Company. Ms. Nolan also serves on the agent advisory board of a Fortune 500 insurance carrier. Ms. Nolan has a BBA from Kent State University and an MBA from John Carroll University.

Katherine Nolan

Chief Operating Officer
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Alex Bunch

Alex is a Global Chief Creative and Marketing Officer who has worked extensively in over 24 markets, including the UK, France, Brazil, Russia, China, Indonesia, India, and Hong Kong, to name a few. His career began in Dallas 20 years ago working for The Richards Group (Chick-fil-A, Home Depot, Taco Cabana) as a Graphic Design Specialist, and since then went on to become the Executive Creative Director for Slingshot (Jack Daniels, Dr Pepper, Greyhound, Wyndham Hotels), and then, as SVP/Creative Director at the storied Martin Agency (GEICO, UPS, Walmart, Discover Card, X-Games).

An opportunity to live and work in London brought Alex to EF Education First as the Global Creative and Brand Director, and after six incredible years, he decided to return to Texas. He is now fulfilling a life-long dream of working with his brother, Gordy, to help build what will be the most trusted and respected insurance and financial services brand in the country.

Alex has three wickedly talented sons, Grant, Aidan and Jude. He loves traveling, art, writing, discovering new foods and wine, and spends his free time coaching others on how to be more powerful and creative in every aspect of their lives.

Alex Bunch

Chief Creative & Marketing Officer
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Janice joined TWFG Insurance as Chief Financial Officer in September 2019 with over 30 years of extensive experience serving in senior financial roles within the property and casualty insurance industry. Prior to joining TWFG, Janice served as Senior Vice President/CFO of Hudson Insurance Group in New York. Her career also includes serving as Vice President and U.S. Controller leading and transforming the finance functions across multiple segments, and CFO/Treasurer over the Statutory legal entities for Argo Group International Holdings, Ltd. Before Argo, she was employed by Texas General Agency, Inc., Managing General Agency for 20 years as Chief Financial Officer. She began her career at Price Waterhouse, San Antonio, Texas.

As CFO of TWFG Insurance, Janice is responsible for the finance and treasury functions of the company, including U.S. GAAP and Statutory financial reporting, technical accounting and policy, financial planning and forecasting, process reengineering, and enhancement of internal controls.

Janice loves the game of golf, enjoys the outdoors, and has a true passion for team building!

Janice Zwinggi

CPA, Chief Financial Officer
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Julie Benes is the General Counsel and oversees all legal and compliance activities for TWFG. Before joining TWFG, Julie was an attorney with CKR Law, LLP, representing TWFG and other businesses in commercial litigation involving business dissolutions, theft of trade secrets, enforcement of non-competition agreements, and breaches of contracts. Julie earned her J.D. from Chicago-Kent College of Law in 2004 and her B.S. and B.A. degrees from Boston University in 1999.

Julie is an active volunteer in her church and her community. She serves on the Board of Klein Independent School District and is a member of the Literacy and Teach Texas committees of the Houston Bar Association Lawyers. Julie and her husband, Edward Benes, have three children, and enjoy spending time outdoors.

Julie Benes

General Counsel
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Mark Alberto works closely with the Infrastructure, eVo, and Xenith leadership as we continue to build out our technologies and prepare to sell them as software as a service (SaaS).

Mark has a rich background in shaping technology that enables, streamlines, and automates processes. Mark worked 20+ years at a regional broker and is familiar with all aspects of the independent agency side of the business and with AMS systems.

Mark Alberto

SVP of Technology
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Jeff joined TWFG as SVP of Strategy & Capital Markets in 2023, leading TWFG’s M&A, capital markets, and investor relations functions. Before TWFG, Jeff was the CFO of The Liberty Company Insurance Brokers and spent 18 years as an insurance & financial services-focused investor, serving as a Research Director and Sector Leader at Lord Abbett and a Portfolio Manager and Sector Leader at T. Rowe Price where he managed the TROW Financial Services Fund (PRISX). 

Jeff Arricale

SVP of Strategy and Capital Markets
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Kelly Bettencourt

Let’s be honest. Kelly is the backbone and gatekeeper at TWFG. From organizing and simplifying the remarkably complicated schedule of our fearless leader, Gordy, to helping organize one of the leading national Insurance Conferences in the country, Kelly is at the core of everything we do.

Kelly Bettencourt

Executive Assistant to the CEO
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Community Involvement

community involvement

At TWFG, we pride ourselves on staying active in our community, donating and giving back to the people who trust us. As a corporation, we are members of The Woodlands Chamber of Commerce, and proudly support several community events and organizations, such as those below.

(Click any organization to visit their website)

Find Support

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SPEAK WITH A CUSTOMER SERVICE REPRESENTATIVE

Give us a call at 1-866-466-TWFG (8934)
Sales & Services Department: 1-281-466-1741

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NEED HELP WITH A CLAIM?

Give us a call at
1-866-466-TWFG (8934)